This is a contract role for a call centre sales and service consultant based in the
Johannesburg Metropolitan area. The consultant will be responsible for handling inbound
and outbound calls,providing exceptional customer service,addressing client queries and
facilitating sales processes.Daily tasks include consulting with clients,offering product
information,ensuring customer satisfaction,and achieving sales targets.The role requires
on-site presence and collaboration with the sales and service teams to drive performance
and growth.
Skills
● Knowledge of banking products and sales principles and methods.
● Proven track record in sales.
● Strong and interpersonal skills as well as objection handling skills.
● Excellent verbal and communication skills (Persuasive).
● Possess an ability to adapt and solve problems.
● Be responsible and accountable for target achievement.
● Have a winning attitude and willingness to grow within the organisation.
● Must have excellent timekeeping principles.
● Must have a team success mindset.
● Matric
● Clear ITC,Clear Criminal Record
● NQF 5 FAIS 120 credits (preferred)
