1-3 years’ experience within sales in Telecommunications and experience with a competing ISP
Diploma/NQF level 5
Valid Drivers License
Problem solving skills
Analytical skills
Computer literacy - MS office excel & powerpoint
Ability to Work independently on routine assignments or projects
Communication Skills (verbal & written)

KEY RESPONSIBILITIES
 Sales
 Sales Target Management
 Training of Retail sales staff (Products/Services/Systems/Processes)
 Call Diary Planning
 Call Diary Adherence
 Call capturing
 Information gathering
 Competitor Activity
 Relationship Management
 Customer Services and Escalations
 Reporting
Daily Feed Activity
 Morning stand-up at 08:00 daily with the RTL to discuss sales targets and sales output
 Kitted correctly, uniform and presentable as per guidelines
 Train retail sales staff on products/services/systems/ processes
 Daily, weekly feedback sessions to line management on activity and sales performance
 Ensure full Vodacom absolute rules enforced
 Align with Regional Manager and Single Point of Contact on strategy
Daily Reporting Tasks
 Complete the daily team register, training and sales to be submitted to the RTL
 Capture store visits and sales daily at 15:30 to be submitted to RTL
 Submit monthly travel logs to RTL (100% accuracy)
Sales Targets
 Each VBS carries a minimum target of 20 Business Internet and 10 FTTH – subject to change
 Facilitate the order and quotes and fast track the sales orders
 Prepare daily feedback to the RTL on Visits and Sales output
C2 General
 Meet monthly minimum target as set out to earn commission + 50% of allocated stores selling at least one product

KNOWLEDGE NEEDED TO DO THE JOB COMPETENTLY
TECHNICAL KNOWLEDGE
 Sales and Marketing Certificate/Diploma
 Telecommunications Product Knowledge (Broadband Products, Vodacom Business products)
 Training skills
 Proficient in Outlook, Word, Excel and PowerPoint
 Familiarity of VPP(Siebel) desired

THEORETICAL KNOWLEDGE
 Demonstrated skills and proven experience in Telecommunications Broadband sales
 Reporting (Word, Excel and PowerPoint)
 Training and Sales Presentations
 Sound knowledge of Telecommunications (Broadband Products and Services)
 Techno Savvy
 Face-to-face SME engagement
 Ability to understand and sell different products / packages
 Ability to understand and sell value adding products and services
 Maximise interactions to achieve agreed targets
 Excellent customer service

PREVIOUS WORK EXPERIENCE
 Minimum 3 years related sales experience (Telecommunication Broadband sales)
 Strong Training skills
 Must be able to work in a fast pace environment, multi task, and have good communication skills, both verbally and in writing

KNOWLEDGE SKILLS AND ABILITIES
 Sales and Target Driven
 Strong Training Skills
 Skills in problem solving
 Analytical thinking
 Excellent Business Acumen
 Relationship building with retail sales staff and management
 Strong communication & negotiation skills
 Ability to communicate professionally, both oral and written Understands the Client corporate culture and vision

ADDITIONAL REQUIREMENT
 Valid Driver’s license Must be able to work closely with Regional Partners/Management Team to achieve objectives
 All vehicles must comply with local and national regulatory requirements
 Vehicles must, at all times, comply with all license and applicable permit requirements
 Vehicles must be serviced and maintained as per manufacturers recommendations to ensure these remain fit-for-purpose and kept in safe working order as per local legislation and roadworthy requirements
C2 General
 All inspection and service records must be maintained as per local legal administrative requirements

BEHAVIOURAL COMPETENCIES
 Extroverted/Winning Attitude
 Excellent Peoples skills
 Coaching
 Ability to work unsupervised
 Self-motivated
 Able to use own initiative
 Negotiation skills
 Good communication skills
 Problem solving
 Attention to detail
 Creative & innovative
 Action Orientated