Job Summary:

Effective and efficient execution of the sales and merchandising function at store level.

Key Responsibilities and Deliverables:

Effective sales management

• Count stock and determine stock to be ordered
• Calculate and confirm order
• Manage returns
• Provide feedback regarding store specific issues
• Manage stock levels
• Manage sales targets through monitoring
• Monitor and communicate pricing in stores, investigating identified discrepancies
• Confirmation of pricing and list price in accordance with the cycle deal sheet
• Assist Field Manager in new account applications
• Implement sales promotional programs
• Communicate promotional activity
• Communication of pack changes and new product innovation
• Conduct and communicate ranging exercise in accordance to trade sector

 Effective management of shelf health

• Count stock and determine stock to be merchandised
• Draw stock according to requirements
• Unpack stock
• Ensure all lines are on display Merchandise trade sector according to trade sector layout
• Optimise stock levels, monitor slow/fast sellers and take appropriate action
• Consistent quality checks, respond to poor quality or damaged stock
• Ensure stock rotation
• Keep area/shelves clean, tidy and uncluttered
• Identify opportunities to cross merchandise and implement
• Communicate and achieve brand objectives
• Management of out of stocks

Effective execution of point of purchase

• Application of point of purchase drivers as per unit specification
• Negotiate space based on rate of sales

Effective administration

• Reporting on competitor activities
• Updating personal register
• Upkeep and maintenance of store files
• Store service level report
• Weekly feedback reports
• Listing monitor reports
• Promotional feedback reports

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions/product knowledge to provide advice on use of products
• Build and maintain strong working relationships

Effective self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs