Key Responsibilities and Deliverables:
Mechanic Engagement and App Registration
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Visit designated automotive workshops within assigned territories
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Register mechanics on the new Castrol App immediately during the visit
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Provide training on app usage and demonstrate its benefits
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Gather mechanic feedback on the app and related products
Data Collection and Reporting
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Accurately collect and input required data points via the internal app (e.g., customer details, mechanic information, app registration evidence, and feedback)
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Submit daily updates on mechanic registrations and other KPIs
Promotional Activities
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Distribute Z-cards and leaflets to mechanics and workshop personnel
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Represent the Castrol brand professionally, ensuring a strong presence in the field
Logistics and Preparedness
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Utilize FastScan uniforms and equipment, including WiFi devices and power banks, to address app installation challenges (e.g., lack of data or device compatibility issues)
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Ensure timely and efficient visits in line with the daily and monthly targets
Collaboration
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Attend weekly meetings with the client and project team for progress reviews
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Participate in training sessions to understand app functionality and sales techniques
Key Competencies:
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Organisational commitment
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Teamwork and collaboration
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Relationship building
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Agility
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Performance and results-driven
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Continuous growth and improvement
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Resilience and stress management
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Service excellence
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Analysis and problem-solving
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Sales orientation
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Quality and detail excellence
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Communication
Minimum Qualifications: Relevant Diploma at NQF level 5
Drivers’ License with own vehicle
Minimum Experience: 2-3 years’ experience in sales (app phone sales experience) advantage
Knowledge, Skills & Abilities: Sales and Marketing knowledge in automotive or mobile industry
Customer Service Skills
Effective administration and communication skills
Computer Literacy
Tech-savvy skills