Administration|
Leadership and Team Management|
Client/Customer Satisfaction|
Analytical
Decision Maker
High EQ
Process Orientated
Time Management
4–5 years’ experience within a Call Centre environment and with first line management||Essential / Minimum|0-5 years|
Diploma or Degree/NQF level 6 or 7
Computer hardware and software knowledge
Multi-tasking
Organised
Professionalism
Customer service skills
Problem-solving
Team leadership
Communication skills (verbal & written)