Point of Purchase Execution|Apply of point of purchase drivers as per unit specification Negotiate space based on rate of sale .
Administration|Report on competitor activities Update personal register Ensure upkeep and maintenance of store files Compile store service level report Compile weekly feedback reports, listing monitor report and promotional feedback reports Complete uplift documents, sorting out returns .
Sales Management|Count stock, determine stock to be ordered and manage stock levels Manage returns Provide feedback regarding store specific issues Manage sales targets through monitoring Monitor and communicate pricing in stores, investigating identified discrepancies Confirm pricing and list price in accordance with the cycle deal sheet Implement sales promotional programs Communicate promotional activity Communicate pack changes and new product innovation Conduct and communicate ranging exercise in accordance to trade sector .
Shelf Health Management|Count stock and determine stock to be merchandised Draw stock according to requirements Unpack stock, ensure stock rotation and manage out of stocks Ensure all lines are on display and merchandise trade sector according to trade sector layout Optimise stock levels, monitor slow/fast sellers and take appropriate action Carry out consistent quality checks, respond to poor quality or damaged stock Keep area/shelves clean, tidy and uncluttered Identify opportunities to cross merchandise and implement Communicate and achieve brand objectives Monitor slow/fast sellers and take appropriate action Ensure P.I. labels or price labels are correct Categorise products, attain brand objectives and position brands Align forward share with market share, allocating the correct number of facings Report and follow up out of stocks to relevant party Implement Planograms Ensure category flows Category Objectives .
Customer Service and Satisfaction|Gather feedback from customer complaints, queries and requests and ensure resolution Maintain communication and upkeep of of promotions/product knowledge to provide advice on use of products Build and maintain strong working relationships Build relationships with customers and clients Fulfil promises Communicate problems and make suggestions regarding solutions Inform store manager of activities Ensure professional appearance and conduct Ensure company uniform is clean and tidy Display a friendly disposition Communicate relevant trade information and out of stock situations Ensure professional and value adding Customer/Consumer service .