Achievement of Project Objectives 

• Provide input into planning for the business and develop plans and processes to ensure effective  implementation 

• Provide input into establishing which resources are needed by using the most efficient and cost  effective method to achieve results that meet client objectives 

• Continually benchmark and optimise processes against best practice  

• Formulate a project plan to define and achieve project objectives 

• Liaise with OI to monitor and check quality of work produced by field staff and take corrective  action when necessary 

• Provide regular feedback to MANCO 

Account Management Alignment 

• Ensure detailed target control 

• Address and follow-up all customer queries and problems 

• Demonstrate analytical planning and creativity for future client retention and development • Stay abreast of the market and competitors

• Meet client / customer and company performance standards and ensure subordinates do  likewise 

Administration 

• Develop effective and efficient administrative systems 

• Submit reports to management 

• Document and manage expenditures 

• Ensure necessary fixed-term salary information is submitted on-time 

• Liaise with HR department regarding all problems and enquiries relating to the payment of field  staff who participated in the project 

• Manage and maintain all staff performance documents and scorecards accurately and within  required deadlines 

Electrical Project Management 

•  Attend site during the installation of electrical components including solar PV and electrical cabling, identifying and mitigating potential risks during installation and commissioning.

• Observe the testing and verify that all electrical systems function as intended.

• Observe the performance testing to ensure that the electrical infrastructure powers all assets effectively

• Participate in testing the in-house developed app integration with third-party software.

• Conduct testing of the business applications to ensure seamless functionality

Operational Excellence 

• Develop, implement and maintain operational excellence, policies and procedures including  standard operating procedures 

• Develop and maintain relevant database of ICs 

• Process project information and forward to field force 

• Ensure accurate information is recorded and quality checked 

• Take corrective action where necessary 

• Create and analyse operational reports and provide feedback 

• Keep abreast of new developments in the industry and communicate new developments to staff  and management 

• Implement and manage projects when required 

• Agree on deliverables, scope and timelines with Account Manager 

Teamwork and Self-Management 

• Follow through to ensure that personal quality and productivity standards are consistently and  accurately maintained 

• Demonstrate consistent application of internal procedures 

• Plan and prioritise, demonstrating abilities to manage competing demands 

• Demonstrate ability to anticipate and manage change 

• Demonstrate flexibility in balancing achievement of own objectives with ability to understand  and respond to organisational needs  

• Manage own career development by staying abreast of any technical and industry changes ------------------------------------------------------------------------------------------------ Key Competencies: 

Transformative leadership 

Judgement & decision making 

Emotional maturity 

Coaching & development of others 

Team leadership 

Impact & influence 

Critical thinking 

Organisational awareness 

Analysis & problem solving 

Establishing networks 

Industry & business awareness 

Service excellence