Effective people and self-management
Effective development of strategy and tactical plans in line with Client strategic direction and objectives - Participate in Client and Group strategy sessions and provide valuable input at business unit level - Participate in business planning process at clients - Engage with client plans and interrogate previous plans and performance against agreed plans, ensuring comprehensive understanding and alignment to client strategic objectives - Ensure comprehensive understanding of client strategic objectives through interaction with relevant stakeholders - Manage stakeholder expectations in terms of operational complexities and ensure synergy of operations and strategy - Provide various operational and strategic proposals in line with greater strategy - Balance client demands and operational capacity
Ensure Business Development|- Profitability and sustainability - Risks mitigated - Alignment and achievement of strategic objectives - Growth opportunities identified timeously and actioned
Effective client engagement and management |- Fair and transparent relationships - Problems timeously identified and resolved - Business plans reflect client and Group needs - Performance appraisal - 360 reviews
Achievement of profitability, sustainability and financial targets|- Expenses within project parameters - Profit targets are met - Variances timeously identified and addressed
Effective management of operations