CUSTOMER RELATIONS LEAD - CIC (JHB North)

2024/03/26
Reference Number
SM-4903
Description

We're on the lookout for a Customer Relations Lead to be based in JHB NORTH

As a Customer Relations Lead, you will be responsible for:

  • Administration
  • Leadership and Team Management
  • Client/Customer Satisfaction
Requirements
  • 4–5 years’ experience within a Call Centre environment and with first line management
  • Diploma or Degree/NQF level 6 or 7
  • Computer hardware and software knowledge
  • Multi-tasking
  • Organised
  • Professionalism
  • Customer service skills
  • Problem-solving
  • Team leadership
  • Communication skills (verbal & written)
Work Level
Mid-Level
Job Type
Contract
Salary
Market Related
Duration
< 6 Months
EE Position
No
Location
JHB North