CUSTOMER RELATIONS LEAD - CIC (JHB North)
2024/03/26
Reference Number
SM-4903
Description
We're on the lookout for a Customer Relations Lead to be based in JHB NORTH
As a Customer Relations Lead, you will be responsible for:
- Administration
- Leadership and Team Management
- Client/Customer Satisfaction
Requirements
- 4–5 years’ experience within a Call Centre environment and with first line management
- Diploma or Degree/NQF level 6 or 7
- Computer hardware and software knowledge
- Multi-tasking
- Organised
- Professionalism
- Customer service skills
- Problem-solving
- Team leadership
- Communication skills (verbal & written)
Work Level
Mid-Level
Job Type
Contract
Salary
Market Related
Duration
< 6 Months
EE Position
No
Location
JHB North